FAQ

Frequently Asked Questions

7 articles in this collection
Written by Elliott Brand and Miguel Lozano

Why Don't My Motion Results Match Ads Manager?

Find out why Motion results might look different from what you're seeing in ads manager.

Written by Miguel Lozano
Updated over a week ago

I Have Some Permission Issues...What's Going On?

Find out what permissions we need to get you all set up to visualize reports + previews.

Written by Miguel Lozano
Updated over a week ago

Why are Google Analytics Metrics Showing Errors/Blanks?

Learn how to troubleshoot matching errors with our crazy-powerful Google Analytics integration.

Written by Miguel Lozano
Updated yesterday

What's The Difference Between an Owner, Admin, Collaborator, and Guest?

We take a dive into the capabilities and limitations of each of our user access levels.

Written by Miguel Lozano
Updated over a week ago

How Do I Analyze Dynamic Creatives?

Learn more about our dynamic creative analysis capabilities for both Facebook and TikTok.

Written by Miguel Lozano
Updated over a week ago

How Do You Calculate the Average Bar?

The average bar provides a quick baseline to compare the performance of one ad against the rest of the set. Learn how we calculate it.

Written by Elliott Brand
Updated over a week ago

FB Says I Reached the API limit. What's Going On?

Facebook sets strict API limits, which may cause Motion to timeout for up to an hour. Learn why this happens and how you can avoid it.

Written by Elliott Brand
Updated over a week ago