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What's the difference between an Owner, Admin, Collaborator, and Guest?
What's the difference between an Owner, Admin, Collaborator, and Guest?

We take a dive into the capabilities and limitations of each of our user access levels.

Miguel Lozano avatar
Written by Miguel Lozano
Updated this week

So you were in the middle of adding members to your team and saw multiple options...now you're wondering what the differences are at a granular level? I got you covered.

In Motion, there's 4 user access levels:

It's important to note that in your plan, the owner, admins, and collaborators all take up member seats, while guest seats are unlimited!

Owner

There can only be one owner for an organization. Here's what they can do:

  • Access billing information (download invoices, change payment method, etc)

  • Access all workspaces in an organization and add new ones

  • View, edit, and save reports

  • Add new members to an organization

Admin

The only difference between admins and owners is that admins won't have access to billing information, but the rest of the capabilities remain the same:

  • Access all workspaces in an organization and add new ones

  • View, edit, and save reports

  • Add new members to an organization

Collaborator

The main difference between collaborators and admins is that collaborators can't add/remove workspaces or members. Here's what they can do:

  • Access all workspaces in an organization

  • View, edit, and save reports

Guest

In short, guests can't make any permanent modifications to your organizational structure, nor the reports in your workspaces. Here's what they can do:

  • Access to specific workspaces in an organization that the owner/admin provides them access to

  • Can only do the following within a report:
    ​Guest can:

    • Change the date range

    • Create snapshots

    • Switch chart types

    • See creative insights (as long as they have their profile attached under the bottom left menu > my account > integrations - for Meta and / or TikTok)

    Guests cannot:

    • Change the 'group by' filter

    • Add filters

    • Save reports (i.e. after they change dates they can't save the report with that new date)

    • Create new reports

It's important to note that every member added to Motion will need permissions to the ad account they are viewing in order to see data in reports.

For a breakdown of this set up process, check out this article for Meta, and this article for TikTok.

Guests though will see 14 days worth of data loaded automatically for them, but in order to see longer date ranges, and creative insights, they'll need to connect their profile to the integrations tab, and ensure they've been given permissions to the ad account.
​
​To connect a profile, head to the bottom left menu > my account > integrations, and connect a Meta and / or TikTok profile.

If you still have questions, feel free to drop us a line by clicking the chat bubble on the bottom right corner!

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