Are you wondering what the differences are for each member type in Motion on a granular level? We break it down for you below.
In Motion, there are 4 user access levels:
Organization Access
Access Level | Access Billing Information | Add New Members | Be a Syncing User | Access All Workspaces | Create/Delete Workspaces |
Owner | ✓ | ✓ | ✓ | ✓ | ✓ |
Admin | ✗ | ✓ | ✓ | ✓ | ✓ |
Collaborator | ✗ | ✗ | ✗ | ✓ | ✗ |
Guest | ✗ | ✗ | ✗ | Can only access assigned workspace(s) | ✗ |
Reporting Access
Access Level | View Reports | Create/ Edit Reports | Change Date Range | Create Snapshots | Switch Chart Types | See Creative Insights | Change/ Add Filters |
Owner | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Admin | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Collaborator | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Guest | ✓ | ✗ | ✓ | ✓ | ✓ | Depends on the integration | ✗ |
Syncing User
It's essential to note that the syncing user is the individual who initially connects the ad account under the Data Sources tab in Motion. This user can be an admin or owner within the platform, and when linking an ad account, make sure they have full page permissions to ensure seamless data integration.
Pro-Tip: Every member added to Motion will need permissions to the ad account they are viewing to see data in reports.
For a breakdown of this setup process, check out this article for Meta, and this article for TikTok.
Guests will see 14 days' worth of data loaded automatically for them, but in order to see longer date ranges and creative insights, they'll need to connect their profile to the integrations tab and ensure they've been given permissions to the ad account.
To connect a profile, head to the bottom left menu > account settings > My connections, and connect a Meta and/or TikTok profile.
If you still have questions, feel free to drop us a line by clicking the chat bubble on the bottom right corner!
