Are you wondering what the differences are for each member type in Motion on a granular level? We break it down for you below.
In Motion, there are 4 user roles:
Owner
Admin
Collaborator
Guest
Organization access
Role | Access billing info | Add new members | Be a syncing user | Access all workspaces | Create or delete workspaces |
Owner | Yes | Yes | Yes | Yes | Yes |
Admin | No | Yes | Yes | Yes | Yes |
Collaborator | No | No | No | ✓ | No |
Guest | No | No | No | Can only access assigned workspaces | No |
Reporting access
Role | View reports | Create or edit reports | Change date range | Create snapshots | Change chart types | See Creative Insights | Change or add filters |
Owner | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Admin | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Collaborator | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Guest | Yes | No | Yes | Yes | Yes | Depends on the integration | No |
Syncing user
The syncing user initially connects the ad account under the Data Sources tab in Motion. This user can be an admin or owner within the platform.
When linking an ad account, make sure they have full page permissions for the cleanest data integration possible.
Pro tip: Every user added to Motion will need permissions to the ad account they are viewing to see data in reports.
For connecting new ad accounts, check out this article.
Guests will see 14 days' worth of data loaded automatically for them, but in order to see longer date ranges and Creative Insights, they'll need to connect their social profile in the My Connections tab in their settings, and make sure they've been given permissions to the ad account.
To connect a profile, head to the bottom left menu > Account settings > My Connections, and connect a profile.
If you still have questions, feel free to drop us a line by clicking the chat bubble on the bottom right corner!
