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How to Cancel Your Motion Plan

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Written by Joel Charboneau
Updated over a week ago

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Only the account Owner can cancel your Motion plan.

Here's how to cancel:

  1. Click on the Workspace dropdown menu.

  2. Select Workspace settings.

  3. Click Plan & billing.

  4. On the bottom left of the screen, select I'd like to cancel my plan, and follow the steps.
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gif showing how easy it is to cancel a Motion plan in your plan & billing page


Understanding Motion's cancellation policy

Motion plans are built to be flexible, but there are a few things worth knowing before you get started.

Initial 3-month commitment

All Motion plans require a 3-month commitment when you first sign up. During this period, cancellations aren't available. This gives you enough time to fully explore everything your plan has to offer.

Month-to-month after that

Once your 3-month commitment is up, your plan automatically shifts to month-to-month. From there, you can:

  • Cancel anytime with no penalties

  • Reactivate your plan down the road if you ever want to come back

Need more help?

If you have questions about your plan or billing, click the chat bubble in the bottom right corner and we'll get you sorted out.


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