Where did we miss the mark? We'd love to know what we could have done better before you cancel your account. Get in touch!
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Only the account Owner can cancel your Motion plan.
Here's how to cancel:
Click on the Workspace dropdown menu.
Select Workspace settings.
Click Plan & billing.
On the bottom left of the screen, select I'd like to cancel my plan, and follow the steps.
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Understanding Motion's cancellation policy
Motion plans are built to be flexible, but there are a few things worth knowing before you get started.
Initial 3-month commitment
All Motion plans require a 3-month commitment when you first sign up. During this period, cancellations aren't available. This gives you enough time to fully explore everything your plan has to offer.
Month-to-month after that
Once your 3-month commitment is up, your plan automatically shifts to month-to-month. From there, you can:
Cancel anytime with no penalties
Reactivate your plan down the road if you ever want to come back
Need more help?
If you have questions about your plan or billing, click the chat bubble in the bottom right corner and we'll get you sorted out.
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