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I just got invited to an existing Motion account, why am I being asked to connect a data source?

New members (including guests, collaborators, and admins) can have an onboarding issue if invites aren't accepted correctly.

Vamsi Vadlamani avatar
Written by Vamsi Vadlamani
Updated over a month ago

If you or a team member were recently invited to Motion and see an onboarding screen asking you to name a workspace and connect a data source - you probably set up a brand new organization instead of joining the existing one!
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Usually, this is because the new member signed up for Motion before or instead of accepting the invite directly from their email.
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​Here's an example of what you should see on sign-up:
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To fix this please reach out to our Support team!

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