FAQ
Frequently Asked Questions
7 articles
Written by Miguel Lozano and Elliott Brand
Why don't my Motion results match Ads Manager?
Find out why Motion results might look different from what you're seeing in ads manager.Written by Miguel Lozano. Updated over a week ago
I have some permission issues...what's going on?
Find out what permissions we need to get you all set up to visualize reports + previews.Written by Miguel Lozano. Updated over a week ago
Why are Google Analytics metrics showing errors/blanks?
Learn how to troubleshoot matching errors with our crazy-powerful Google Analytics integration.Written by Miguel Lozano. Updated over a week ago
What's the difference between an Owner, Admin, Collaborator, and Guest?
We take a dive into the capabilities and limitations of each of our user access levels.Written by Miguel Lozano. Updated over a week ago
How do I analyze Dynamic Creatives?
Learn more about our dynamic creative analysis capabilities for both Facebook and TikTok.Written by Miguel Lozano. Updated over a week ago
How do you calculate the average bar?
The average bar provides a quick baseline to compare the performance of one ad against the rest of the set. Learn how we calculate it.Written by Elliott Brand. Updated over a week ago
FB says I reached the API limit. What's going on?
Facebook sets strict API limits, which may cause Motion to timeout for up to an hour. Learn why this happens and how you can avoid it.Written by Elliott Brand. Updated over a week ago