Troubleshooting

How to resolve common issues in Motion

4 articles in this collection
Written by Elliott Brand

How we calculate the average bar

The average bar provides a quick baseline to compare the performance of one ad against the rest of the set. Learn how we calculate it.

Written by Elliott Brand
Updated over a week ago

Page Permissions to view ad previews

While most ad creatives live on your Facebook Ad Account, some live on Pages. Learn how to connect your page to view them on Motion.

Written by Elliott Brand
Updated over a week ago

Accessing an account on Motion

In order to access an account on Motion, you must have permissions to it on Facebook. Learn how to connect with Facebook and get started.

Written by Elliott Brand
Updated over a week ago

Troubleshooting Facebook data issues

Learn how Motion pulls and sorts your Facebook data (and why things could look different between platforms).

Written by Elliott Brand
Updated over a week ago