Troubleshooting
How to resolve common issues in Motion
7 articles in this collection
Written by Elliott Brand
Written by Elliott Brand
Troubleshooting Google Analytics Issues
Learn how to troubleshoot matching errors with our crazy-powerful Google Analytics integration.
Written by Elliott Brand
Updated over a week ago
Updated over a week ago
Reaching the Facebook API limit
Facebook sets strict API limits, which may cause Motion to timeout for up to an hour. Learn why this happens and how you can avoid it.
Written by Elliott Brand
Updated over a week ago
Updated over a week ago
Accessing a TikTok report on Motion
In order to access an account on Motion, you must have permissions to it on TikTok. Learn how to connect with TikTok and get started.
Written by Elliott Brand
Updated over a week ago
Updated over a week ago
How we calculate the average bar
The average bar provides a quick baseline to compare the performance of one ad against the rest of the set. Learn how we calculate it.
Written by Elliott Brand
Updated over a week ago
Updated over a week ago
Page Permissions to view ad previews
While most ad creatives live on your Facebook Ad Account, some live on Pages. Learn how to connect your page to view them on Motion.
Written by Elliott Brand
Updated over a week ago
Updated over a week ago
Accessing a Facebook report on Motion
In order to access an account on Motion, you must have permissions to it on Facebook. Learn how to connect with Facebook and get started.
Written by Elliott Brand
Updated over a week ago
Updated over a week ago
Troubleshooting Facebook data issues
Learn how Motion pulls and sorts your Facebook data (and why things could look different between platforms).
Written by Elliott Brand
Updated over a week ago
Updated over a week ago