Seeing a "connect to Meta to see report" error like this?
Completing your profile set up in Motion
With Motion, in order to pull in report data, you must connect your Facebook profile to Motion to order to access your ad account data and load your reports, even if invited to a workspace that's already been set up.
This account needs to also have permissions to the ad account on Facebook.
Think of it this way: the workspace invite is like being given access to the shared drive, but connecting your profile is like signing in to actually see the files 🔎
What happens if I don't "connect with Meta"?
If you skip connecting your Facebook profile, you'll only see a limited, pre-cached 14-day view of your reports. You won't be able to change the date range or access the full functionality of Motion 😓
How to connect:
Go to Workspace settings (top left of Motion).
Select “My Connections”
Sign in with Facebook!
Or, just click "Connect with Meta" and follow the prompts 🚀
Oh, and don't worry, connecting your Facebook profile (with ad account access in Meta) won't give us or your employer/client any access or visibility into your personal profile 🤗
This is simply a security requirement from Meta to pull your ad data into Motion.
Still having trouble?
Check out our full Meta permissions troubleshooting guide.