If you see a message saying "Meta permissions needed to change dates," your Facebook profile that's connected to Motion is missing ad account access in the Meta Business Manager connected in Motion.
Try this to fix it:
Someone with full edit access in your Meta Business Manager needs to do the following:
Go to your Meta Business Manager.
Navigate to Users > People.
Find the Facebook profile connected to Motion in the list. Make sure it's there!
Give that Facebook profile "edit" level permissions to the relevant Ad Account.
Once permissions are granted in Meta, give Motion a refresh or hit
command + shift + rand you'll (hopefully) have full access in Motion!
Unsure which ad account to give your team member access to?
Head to your Workspace settings > Data sources > and confirm the connected ad account name and ID there!
Still having trouble?
Check out our full Meta permissions troubleshooting guide.